Make sure to restart RDP services once done. If its anything other than Remote Desktop, then you have the following options:Ĭhange the port of Remote Desktop.Uninstall or Disable the application using that portChange the port used by the application to something else. Open Task Manager, and right-click on any of the columns to select PID. Locate the process which has the same PID which we found using the command. Locate anything which has a reference of 3389, and then notice the PID of the process. Run the following command on elevated PowerShell RDP uses port no 3389, and if any other application is using it, you will not be able to connect. Set them to restart along with the computer automatically.įix: Your computer can’t connect to the remote computer 4] Check that another application isn’t trying to use the same port # In the services panel, locate both of these services, and make sure they are running. Type services in the Run prompt followed by the Enter key. Remote Desktop Services (TermService) andRemote Desktop Services UserMode Port Redirector (UmRdpService). Services related to RDP should be running on both client and remote computers. 3] Check the status of the RDP services # On the affected computers, open a command prompt window as an administrator, and run the gpupdate /force command. Open Group Policy Editor and navigate to the following pathįind the policy with name- Allow users to connect remotely by using Remote Desktop Services. 2] Check whether a Group Policy Object (GPO) is blocking RDP on a local computer # Then navigate to the following path.ĭouble click on the DWORD fDenyTSConnections and change the value to 0 to enable RDP. Type Regedit in the Run prompt (Win +R), and press the Enter key. Do make sure to take a backup of the registry before making any change. RDP Protocol has a registry entry that allows you to enable RDP Protocol which is important for the Remote Desktop app to make a connection. 1] Check the status of the RDP protocol on a remote computer # You will need admin privilege for some of these. Remote desktop can’t connect to the remote computer #įollow these suggestions one after the other, and check if the issue reappears. This post will guide you on how you can fix the problem. At times the computer is not able to initiate the connection from the source computer. One of the common reasons when your account does not have enough permission. There can be multiple reasons, including permission, network, group policy, and more. Make sure the remote computer is turned on and connected to the network, and that remote access is enabled. Remote access to the server is not enabledThe remote computer is turned offThe remote computer is not available on the network The connection was rejected by the remote computer. Remote desktop can’t connect to the remote computer.
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